Education Level: Trade school, Community college

Languages: English

Experience:

• Previous experience working with IT and purchasing/sourcing functions, preferably in a customer service environment.
• Experience dealing with suppliers is a plus.

Technical Skills:

• Proficient in order management, supply-chain, and logistics processes.
• Strong customer support skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

Software Proficiency:

• Experience with SAP is preferred.
• Proficiency in the Microsoft Office suite, with a focus on Excel for data analysis and reporting.

Responsibilities:

• Provide technical support to end-users on IT-related issues, including hardware and software troubleshooting.
• Assist with the procurement process, including sourcing suppliers, negotiating contracts, and managing purchase orders.
• Coordinate with internal teams to ensure timely delivery of IT equipment and services.
• Maintain accurate records of all procurement activities and inventory levels.
• Monitor and track shipments to ensure timely delivery and resolve any issues that arise.
• Collaborate with cross-functional teams to optimize supply-chain and logistics processes.
• Assist in the development and implementation of strategies to improve efficiency and reduce costs within the procurement function.
• Provide training and support to end-users on software applications and tools as needed.

Work Schedule:

• Full-time position, 40 hours per week.